Thank you for shopping with Watch Box US. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During busy periods or promotional events, processing times may be slightly longer.

Shipping Options

We proudly ship worldwide.

We offer the following shipping methods:

Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active after shipment.

Shipping Destinations

Watch Box US ships to customers worldwide.

If your country is unavailable during checkout, please contact our support team for assistance.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Watch Box US is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery time, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

While we strive to ensure timely delivery, we cannot guarantee delivery dates due to circumstances beyond our control.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A brief description of the issue

Failed Delivery Attempts

If a package is returned to us due to:

• Incorrect address
• Failure to collect the package
• Rejected delivery

The customer may be responsible for any additional shipping charges required to resend the order.

Contact Us

If you have any questions about shipping or your order, please contact us:

Watch Box US

Customer Support: support@watchboxus.com

We are always happy to assist you with your order and shipping inquiries.